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About the Company
Anns Home Care is recruiting a full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for overseeing the provision of high-quality care to clients in their own homes by monitoring care standards. Flexibility to work unsociable hours if required is essential.
Our company, Anns Home Care, is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the core of our operations, providing frontline care to those in need. They work in the community, supporting elderly and vulnerable individuals with daily activities to help them maintain independence.
Key Requirements
1. Minimum of 3 years experience in healthcare
2. NVQ Level 2 qualification or equivalent
3. Access to a car and a full driving license
4. Excellent organizational and time management skills
5. Strong communication and interpersonal skills
6. Ability to work independently and meet tight deadlines
7. Empathy and understanding towards clients and their families
8. Leadership, support, and supervision skills for a team
Key Tasks and Duties
1. Maintain high standards of care, professionalism, and presentation by example
2. Participate in and supervise the delivery of care to meet clients' physical, social, intellectual, and emotional needs, respecting dignity, choice, and independence
3. Promote best practices and accountability through spot checks and staff supervisions
4. Monitor the quality of care provided to clients
5. Prepare, implement, review, and update client care plans
6. Maintain confidentiality at all times
7. Uphold professional standards among carers and promote company values
8. Keep accurate and confidential records per company policy
9. Conduct risk assessments in clients' homes as needed
10. Assist in implementing new care packages, ensuring timely placement and introduction of staff
11. Support induction and training of new care workers
12. Provide reports on complaints, accidents, and incidents
13. Assist in rota management and support scheduling activities
14. Participate in the company's Quality Control program
15. Provide shift cover when required
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