Join Our Clients Customer Service Team – Multiple RolesLocations: Across Regional UK Sites | Full-time - LeicestershireSalary Range: £24,000 – £32,500 + Paid Overtime + Comprehensive Benefits + Career DevelopmentA role with purpose. A team with pride. A future with opportunity.At a time when meaningful work and long-term career prospects matter more than ever, our client is proud to offer opportunities for individuals at every stage of their customer service journey. Whether you’re just starting out, returning to the workforce, or looking to step into a more senior, impactful position—we’re growing their team and we’d love to hear from you.Why Join?Our client believes that great customer service begins with great people—and that’s why they’re investing in talent at all levels. Our roles span from entry-level to senior positions, each offering structured support, room to grow, and the chance to make a real difference to both customers and colleagues.This is more than just a customer service / call centre job. It’s a stepping stone to a rewarding career in a supportive, high-performing environment. You'll work with a purpose-driven team that values your input, recognises your efforts, and champions your success.What You'll Be DoingDepending on your skills and experience, your day could involve:Being the first point of contact for customers via phone, email, or digital platformsHandling queries about orders, deliveries, billing, product updates, and service requestsManaging complex or sensitive enquiries with care, discretion, and ownershipWorking with internal teams to coordinate solutions and improve customer outcomesSupporting teammates, sharing knowledge, and contributing to a positive team cultureIdentifying opportunities for service improvements or process enhancementsParticipating in quality reviews, coaching sessions, or team initiativesEvery team member plays a part in delivering reliable, thoughtful support that truly makes a difference.What You’ll NeedWe’re looking for individuals who are:Passionate about helping others and solving problemsExcellent communicators with a calm, professional mannerComfortable using digital systems and handling real-time queriesHighly organised with a keen eye for detailTeam-oriented, adaptable, and willing to learnExperienced in customer-facing roles—whether in contact centres, customer service centres, retail, hospitality, call centres, or similarWhether you’re applying for your first service role or bringing years of experience to the table, what matters most is your mindset and motivation.What You’ll GainOur client don’t just hire—they invest. You’ll benefit from:Competitive salaries starting from £24,000 up to £32,500Paid overtime and flexible shift patternsHybrid working options after probation based on performanceA comprehensive six-week onboarding programmeOngoing coaching and access to self-development resourcesA clear pathway for career progression, including leadership training and mentoringRecognition for your contributions and a voice in how they improve their serviceThis is a place where your growth is just as important as your output.Start Your Next ChapterWe’re helping to build something special—a team of customer service professionals who care deeply, work collaboratively, and are proud of what they do. No matter where you are in your customer service career journey, there’s a place for you here.To apply, please email your CV to cx@hprtalent.comYour future starts here.