Position Summary & Objective
We are looking for a strategic and customer-focused Product Manager to lead a portfolio of products and security features within the digital identity market. This role will play a critical part in shaping our product line to meet evolving market demands in government services and identity management sectors.
Essential Functions Performed by the Position
* Assess current and future market requirements through ongoing interaction with customers and key internal stakeholders to drive revenue growth.
* Utilize financial and other metrics to gauge the health of the product line and respond accordingly.
* Perform market discovery and validation activities and distil findings to inform product strategy.
* Drive future roadmap requirements through ongoing interaction with customers and key internal stakeholders.
* Support the identification of go-to-market strategy through understanding and prioritizing customer buyer & user persona segments.
* Develop and maintain business partnerships that help support the product strategy.
* Serve as a product evangelist across marketing, sales, and services organizations to help them understand the vision, roadmap, and best practices of the product offering.
* Perform win/loss analysis to better understand customer assessment processes, customer perceptions of competitors and Crane, and other critical customer insight.
* Assess the competitive environment and create battle cards to assist the sales team in discussing Crane relative competitive positioning.
* Support the successful launch of new products and features, including internal and external deployment planning and launch implementation, managing against KPIs.
* Run internal stakeholder feedback sessions and drive cross-functional strategy planning groups.
* Assess current and future customer challenges and opportunities to get ahead of technical design cycles for new products, features, or solutions.
Education
Bachelor’s degree or equivalent professional experience.
Experience
* 3+ years of experience in the I.D. market, preferably with product management or owner with experience.
* Experience working directly with enterprise customers and partners.
* Experience working with the Pragmatic Institute / Pragmatic Marketing framework is preferred, but not required.
Knowledge, Skills, and Abilities
* Analytical thinking – able to review customer interviews and determine how to distill into key themes and recommendations that can be shared across the organization.
* Ability to rapidly grasp technology and trends and make recommendations on future roadmap integration.
* Ability to make critical assessments of single-customer technology advancements, and the ability to commercialize custom projects through targeting wider customer segments, defining priorities and go-to-market plans.
* Directly customer-facing, with the ability to distill customer market problems into actionable product strategy.
* Strong collaborator, able to achieve product objectives through working with wide-reaching internal stakeholders, from technology teams to marketing.
* Able to demonstrate an innovative approach to product road-mapping, including early-stage (pre-product) market testing.
* Adept at navigating technology-first conversations to identify and assess commercial and customer-driven implications and opportunities.
* Analytical thinker, able to recognize market needs, distill strategy into executable initiatives, and crisply communicate plans across the organization.
* Ability to work across geographically distributed cross-functional teams.
* Excellent written and verbal communication skills; ability to present complex business and technical concepts to a wide range of audiences.
Working Hours and Conditions
* Office and Remote.
* Flexibility to work with and provide support for several people.
Benefits
* Work for a market leading, established product company.
* Nice modern offices with great facilities.
* Health Insurance.
* Life Insurance.
Equal Employment Opportunity Statement
We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to protected characteristics. We receive a high number of applications, so apologies if we are unable to provide specific feedback. If we feel you are a fit for the role, we’ll be in contact.
#J-18808-Ljbffr