Were looking for more brilliant people to join our Client Success Team, based at our state-of-the-art Stockport office.
If you have great communication skills and enjoy connecting with people, were looking for you. Were passionate about client care, and creating better moving experiences for all, reflected in our 4.8* Trustpilot rating. Well provide comprehensive training and ongoing support to enhance your skills and knowledge, with opportunities for career growth and advancement within the company.
ONP Solicitors is a leading and modern conveyancing firm, part of Movera, a group of home-moving brands, including Cavendish Legal Group and Conveyancing Alliance. Were on a mission to transform the moving market, for our people, partners and clients. Enabled by technology but with people at the heart of everything we do.
The Role
As a Client Success Specialist youll be the friendly voice guiding our clients through their property transactions. Your role is crucial in ensuring every interaction leaves a positive impression and eases any concerns our clients may have.
Key Responsibilities
Provide outstanding customer service via phone and email, assisting clients with enquiries related to their conveyancing and remortgage processes.
Educate clients on various stages of property transactions, explaining legal terms and procedures in a clear and empathetic manner.
A...