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Business support assistant (grade c)

Carmarthen
Civic Recruitment Limited
Business support assistant
Posted: 27 May
Offer description

Job Description



2 months contract with a local authority

Job Purpose

To provide efficient and effective administrative and business support services across childcare, fostering, and adoption teams. The role ensures smooth day-to-day operations by delivering high-quality administrative support, including minute-taking, record management, and general office duties.


Key Duties / Accountabilities

* Provide comprehensive administrative support to multiple teams (childcare, fostering, and adoption services).
* Undertake general office duties including filing, data entry, and document management.
* Attend meetings and take accurate, timely minutes, ensuring records are maintained and distributed as required.
* Maintain and update internal systems, databases, and records in line with organisational procedures.
* Handle incoming communications (emails, calls, post) and respond or redirect appropriately.
* Support scheduling and coordination of meetings, appointments, and team activities.
* Ensure confidentiality and secure handling of sensitive information in accordance with data protection requirements.
* Assist with the preparation of reports, correspondence, and other documentation.
* Provide general business support to ensure the smooth running of the teams.


Essential Experience Required

* Previous experience in an administrative or business support role.
* Experience of minute taking and producing accurate meeting notes.
* Experience working in a busy office environment, managing multiple tasks and priorities.
* Strong organisational and time management skills.
* Experience of working with databases and office systems (e.g. Microsoft Office).


Essential Qualifications Required

* Good standard of general education (e.g., GCSEs or equivalent, including English and Maths).
* Relevant administrative qualification (desirable but not essential).


Additional Information to Note

* Working hours: 20 hours per week
* We work on Bi weekly payment schedule
* The role closes on 1/06/2026, apply ASAP.
* Role is primarily office-based in Carmarthen.
* Involves supporting sensitive service areas (childcare, fostering, adoption), requiring professionalism and confidentiality at all times.
* Ability to work flexibly across teams as required.



Requirements
Act as the first point of contact for all customer enquiries across phone, online and in‑person channels

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