Job Description - ICT Support Technician
We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in improving the overall IT experience across the organisation.
This is a hands-on role suited to someone comfortable with 1st-2nd line responsibilities and keen to grow within a cloud-first environment.
This is an office-based position.
About the Organisation
You'll be joining a well-established company with long-standing stability and a modern approach to technology and digital operations.
Benefits
* 25 days annual holiday (rising to 30 with length of service)
* Your birthday off as an extra day's holiday
* Annual performance-related bonus
* Generous pension scheme *
* Private healthcare *
* Enhanced company sick pay *
* Additional maternity / paternity benefits *
* Subsidised gym membership
* Cycle-to-work scheme
* Annual summer and Christmas events
* *Subject to qualifying period
Key Responsibilities
1. Provide 1st and 2nd line technical support across the business.
2. Administer and maintain A...