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Credit controller

Newark
Brook Street
Credit controller
Posted: 4 July
Offer description

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Job Title: Credit controller
Location: Ollerton
Salary: £26 to £28k DOE

Job Summary:
We are seeking an experienced, confident, and self-motivated Credit Controller to join a small, close-knit team. The ideal candidate will be a strong team player with excellent communication skills and a commitment to high customer service standards.
The role requires someone friendly and enthusiastic who can work well under pressure, meet deadlines, and use their own initiative.
Key Responsibilities:

* Manage credit control processes, including handling invoice disputes and account queries.
* Oversee customer accounts by reviewing credit limits, onboarding new customers, and conducting credit checks for both new and existing clients as needed.
* Process and issue sales invoices accurately and timely.
* Collaborate closely with operational teams to resolve disputes and queries efficiently.
* Handle cash book entries and allocate payments appropriately.
* Professionally manage incoming and outgoing phone communications, directing calls as necessary.
* Compose and distribute business emails, memos, letters, and other correspondence.
* Assist in preparing regular and ad-hoc reports as required.
* Support and maintain an organised and efficient filing system.
* Utilise company systems to track and understand customer interactions (comprehensive training provided).
* Adhere to all reasonable requests and instructions from management.
* Undertake additional projects and duties on an ad hoc basis as assigned.


What we're looking for:

* Extensive experience in transactional accounting, credit control, and reconciliations
* Familiar with SAGE accounting software
* Strong administration, organisational, and attention-to-detail skills
* Excellent customer service and communication abilities, including professional telephone manner
* Proactive, flexible, and positive 'can do' attitude
* Effective under pressure with strong problem-solving skills

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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