Pharmacy Technician (Cluster) – NHS
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Job Summary
An exciting opportunity has arisen for a qualified Pharmacy Technician looking to develop their skills in Primary Care. Working under the employment of Red Kite Health solutions CIC, you will be an integral part of a GP, cluster‑based team operating across South Powys, supporting the organisation's mission to improve the health and wellbeing of the population by maximising safe, cost‑effective best practice in prescribing.
Most of the work will be carried out remotely, with occasional travel within the cluster area for training or business needs.
Key Responsibilities
* Undertake medicines reconciliation in line with practice protocols and standard operating procedures to improve the efficiency and effectiveness of repeat prescriptions
* To timely action medication changes in accordance with Practice Protocols and to update Patients medical records / prescribing accordingly.
* Provide advice and information to GPs, staff, outside agencies and patients to support the improvement of prescribing safety, quality, cost‑effectiveness, and the appropriate use of medicines to get the best outcomes for patients, either face‑to‑face or over the telephone
* To support and coach administrative staff involved in the preparation of repeat prescriptions to ensure that Practice Policies and Protocols are adhered to.
* To contribute to the development and implementation of a Medicines Management Policy to support the achievement of the Practices prescribing Quality and Financial Targets across the cluster
* To contribute to the review and development of Repeat Prescribing Protocols / Standard Operating Procedures to improve the efficiency and effectiveness of Repeat Prescribing systems.
* To provide advice to GPs, staff, outside agencies and patients face‑to‑face or over the telephone, with regards to changes to prescribing that support the improvement of prescribing safety, quality, and cost effectiveness.
* To amend Patients prescribing records in accordance with Practice Protocols to support safe and cost‑effective prescribing.
* To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.
* To contribute to SEAs where medicines management is a central factor
* To respond to medication queries from Patients and Staff in a professional manner, referring to the appropriate GP in accordance with Practice Protocols.
* To advise on the sourcing and safe management of medicines as appropriate.
* To assist in the control of medicine stocks within the Practice.
* To liaise with other agencies/colleagues/patients with regards to current advice where appropriate
* Contribute to the provision of safe and effective pharmacy projects across the cluster
* Participate in medication audits and supporting recall
* Assist in the monitoring and management of prescribing budgets and the preparation of evidence‑based resources and information that support cost‑effective prescribing.
Administrative Support
* Taking responsibility for contributing to all aspects of the day‑to‑day management of the working environment including communication, data accuracy and management, keeping practice areas tidy and helping to achieve a supportive, positive culture across the practice team.
* To support and promote a safe working environment in accordance with Health & Safety and Infection Control policies.
Confidentiality
* In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
* In the performance of the duties outlined in this Job Description, the post‑holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
* Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
* Using personal security systems within the workplace according to Practice guidelines
* Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
* Reporting potential risks identified
Equality and Diversity
* Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
* Respecting the privacy, dignity, needs and beliefs of patients, carers, and colleagues
* Behaving in a manner which is welcoming to and of the individual, is non‑judgmental and respects their circumstances, feelings priorities and rights.
Personal / Professional Development
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
* Support the Practices within the cluster in providing safe and efficient repeat prescribing systems that reduce waste, improve efficiency, and help patients get the most out of the medicines, including developing and updating relevant SOPS
* Alert other team members to issues of quality and risk
* Perform prescribing audits and support the audit activity of others
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
* Work effectively with individuals in other agencies to meet patients needs
* Effectively manage own time, workload, and resources
Communication
* Communicate effectively with other Team Members, associated Healthcare Agencies / Providers and Organisations
* Communicate effectively with all Service Users (e.g., Patients, Carers, Primary/secondary care)
* Recognise peoples needs for alternative methods of communication and respond accordingly
Postscript
This is not intended to be a comprehensive description of the duties of the post. The post holder may be required to undertake other related duties not specifically mentioned above. Any changes to this role specification will be made in consultation with the post holder.
Person Specification
Essential
* NVQ Level 3 in Pharmacy Services or equivalent
* Registration as a Pharmacy Technician with General Pharmaceutical Council (GPhC)
* Medicines Management role in the community/hospital/primary care
* Excellent written and verbal communication skills
* Knowledge of pharmacy procedures
* Understanding of medicines legislation and ethics
* Knowledge of diversity issues and ability to work in non‑discriminatory way
* IT skills including MS Word and Excel
* An understanding, acceptance, and adherence to the need for strict confidentiality
* Able to work under pressure.
* Hard working, dependable, honest, pleasant, and approachable
* Willingness / availability to support the cluster practices in the provision of primary care medical services during Surgery opening hours
* Ability to work across sites, either remotely or in‑person as directed by business needs
Desirable
* Policy / procedure development
* General Practice repeat prescribing systems
* Accuracy Checking Qualifications
* Skills in analysing and presenting prescribing activity data
* EMIS Web user
* CASPA User
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employment Details
Contract: Permanent
Working pattern: Full‑time, Part‑time, Flexible working, Home or remote working
Pay scheme: Depending on experience
Reference Number
B0090-25-0002
Job Location(s)
Brecon Medical Group Practice
Bridge Street
Brecon
Powys
LD3 8AH
Employer Details
Red Kite Health Solutions
Brecon Medical Group Practice
Bridge Street
Brecon
Powys
LD3 8AH
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