Job Description As a Supervisor your key responsibilities will include: Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits) Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback. Providing detail when daily/weekly targets are not met and creating plan to bridge Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported Supporting the successful implementation of culture change and turnover reduction