Job Description
Glasgow Life is the charity providing support, inspiration, and opportunity for Glasgow's citizens to access services that matter most to them. Working across museums, arts, music, sport, events, festivals, libraries, community facilities, and heritage programmes, our activities make a positive impact on residents' lives and create memorable experiences for visitors.
We are recruiting 6 part-time/weekend Retail Assistants at Kelvingrove Art Gallery (3 posts) and Riverside Museum (3 posts). Join our dedicated team of staff and volunteers.
Working hours include Saturday and Sunday weekend cover from 10:45 am to 5:15 pm (3 posts), and a mix of weekday/weekend shifts over 3 days (3 posts).
The Retail Assistant role involves a range of responsibilities and offers many rewards.
Your responsibilities include:
* Providing excellent customer service to maximize sales on the sales floor and at the cash desk.
* Maintaining high standards in displays.
* Processing customer transactions at the cash desk.
* Receiving and processing deliveries.
* Preparing for seasonal sales, adjusting floorplans, and moving stock.
* Following store plans, policies, and guidelines to ensure loss prevention and safety.
* Working well within a team and supporting colleagues.
To succeed in this role, you should be a sales-driven, social, open, and ambitious team player with drive and optimism. Personal qualities include:
* A friendly and helpful approach to customers and colleagues.
* Ability to recognize sales opportunities and maximize selling potential.
* Openness to feedback and clear communication skills.
* Ability to multitask and handle busy periods.
* Drive and ambition to complete tasks effectively and timely.
* Willingness to learn and improve.
If you're interested, this is your chance to work within one of Glasgow's iconic landmarks. We look forward to hearing from you.
Important Dates: Closing date 11th May 2025; interviews scheduled for the week commencing 19th May 2025.
Salary will be pro-rata.
We offer a generous holiday allowance of 30 days (rising to 35 after 5 years), plus 6.5 public holidays. Benefits include staff discounts, annual leave purchase scheme, flexible retirement options, and family-friendly policies.
Glasgow Life values diversity and encourages applications from all backgrounds. For more on our commitment to equality, visit our website.
Application Packs
Alternative formats (e.g., Braille, Audio, other languages) can be requested by calling 0141 287 1054. Packs will be posted within 3 working days. Please request early to meet the application deadline.
Further Information
Glasgow Life is currently reviewing pay structures, which may affect salary details. For more info, visit this link. For more about working with us, visit our website.
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