Head of E-commerce | Multi Channel Retailer | Competitive Salary | Hybrid Working
Zachary Daniels Recruitment are proud to be partnered with one of the UK's best known multichannel retailers, on the appointment of a Head of E-commerce. This is a strategic role, leading a small team to primarily accelerate digital growth whilst delighting the customer.
A role with purpose, this position is essential in continuing to drive online sales during a time of rapid growth.
Day to day, the role of Head of Ecommerce will be responsible for:
1. Lead the development and implementation of the ecommerce trading strategy, including the trading calendar, and merchandising optimisation.
2. Ensure alignment with the wider leadership team through quickly building and maintaining exceptional relationships cross functionally.
3. Drive the translation of customer and market needs into a robust e-commerce trading plan across all categories
4. Accountable for delivering the trading ecommerce strategy to deliver sales objectives
5. Lead the team to maximise profitable growth by actively seeking to identify sales and profit driving initiatives.
6. Drive optimisation of customer experience on site through best-in-class merchandising, E2E campaign delivery and alignment with the marketing plan
7. Utilise and progress AI capabilities to drive both the customer experience and resource efficiencies.