Join Our Award-Winning Team at Malvern Serenity
Why Join Us? At Malvern Serenity, we're not just a salon—we're a close-knit, supportive community. We believe in learning, growth, and creating a warm, welcoming environment for both our clients and our team. Our passion for what we do helped us earn the title of Best Beauty Team in the UK at the English Hair and Beauty Awards, and now, we're looking for someone who shares our values and love for the industry.
What We Offer: We know job ads often focus on what we're looking for in a candidate, but we want you to know what you'll get by joining us:
* Your Voice Matters – We value and respect every team member's input.
* Fantastic Perks – Access to Perkbox rewards and mental health support.
* Healthcare Support – Access to online GP appointments.
* Team Bonding – Enjoy fun team outings and a friendly work atmosphere.
* Professional Growth – Ongoing training and career development opportunities.
* Exclusive Discounts – Enjoy a free product every month and 30% off treatments and products.
* Friends and family discount- Up to 3 family or friends can enjoy 15% off services (except nails)
About Malvern Serenity: Malvern Serenity is an independent, multi-award-winning salon owned by Cymone. We stand out because we encourage each therapist to develop their own specialty, whether it's in skincare, massage, or beauty treatments. Working with top brands like Environ, Caci, 3D Lipo, Mesoestetic, we bring variety to your role, keeping it both exciting and fulfilling. We're committed to our core values of kindness, respect, and continuous learning, ensuring our team and clients feel valued and uplifted.
Our Values:
* Making clients feel welcome and at ease
* Providing top-notch treatments
* Educating and empowering clients
* Creating a serene and stress-free environment
* Helping clients build confidence
* Spreading joy and laughter—we believe work should be fun
Position Details: We're looking for someone to join us for 18 hours per week
Wednesday 9-5.15
Friday
Saturday every other)
What We're Looking For:
* Someone with prior experience of reception
* Someone who is friendly and personable
* Someone able to keep organised
* Someone who would feel confident with upselling
* Someone who loves the beauty industry
If you're excited about being part of a fun, dynamic, and award-winning team, we'd love to hear from you Join us and become a part of the Malvern Serenity family today.
Responsibilities
* Provide exceptional customer service by addressing client needs and inquiries effectively.
* Perform treatments on clients.
* Communicate clearly with clients to understand their preferences and ensure satisfaction.
* Maintain a clean and organized workspace, adhering to health and safety standards.
* Collaborate with team members to enhance service delivery and client experience.
* Stay updated on beauty trends and techniques to offer the best services.
Job Types: Full-time, Part-time
Pay: £12,168.00 per year
Benefits:
* Company events
* Employee discount
* Health & wellbeing programme
Experience:
* Deep tissue massage: 2 years (required)
* facial: 2 years (required)
Language:
* confident English (required)
Licence/Certification:
* Massage Therapist (required)
* level 3 beauty therapy (required)
Work Location: In person