Job Description
Freightserve recruitment are looking for a Time Critical Operations Coordinator for a busy well-established Freight Forwarder based in the West Drayton, Middlesex area.
Key Responsibilities:-
* Manage export / Import air, sea and roadfreight shipments from booking to final delivery
* Handle time-critical and AOG (Aircraft on Ground) shipments
* Communicate with airlines, ground handlers, overseas agents, and internal teams
* Prepare and process export documentation (AWBs, customs declarations, etc.)
* Track shipments and provide real-time updates to clients
* Ensure compliance with HMRC, IATA, and international trade regulations
* Deliver high-quality customer service under pressure
* Support operational improvements and efficiency
* Participate in out-of-hours or on-call rotas as needed
Requirements:-
* Experience in export or import (or both) operations (freight forwarding)
* Strong knowledge of freight bookings
* Familiarity with export customs procedures and documentation
* Excellent communication and multitasking skills
* Flexible and able to work outside normal hours when required
Working hours are Monday - Friday
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.