We are partnering with a large, complex organisation to appoint an Interim (9 Month FTC) People Services Lead to take ownership of end to end HR operations and transactional services.
This is a critical leadership role focused on delivering a seamless, high quality people service across payroll, HR systems, administration and data reporting. You will play a key role in driving operational excellence, improving processes and enabling a modern, efficient, service led HR function. Based along the M5 corridor in the South West this is a hybrid role.
The Role
* Reporting into senior HR leadership, you will:
* Lead and develop a high performing People Services function
* Drive continuous improvement across HR operations and service delivery
* Oversee payroll delivery, ensuring accuracy, compliance and timeliness
* Take ownership of HR systems, data integrity and user experience
* Lead HR administration across the full employee lifecycle
* Deliver insightful people data and reporting to support business decisions
* Drive automation and efficiency across core HR processes
* Champion a self service, manager led HR operating model
* Establish and monitor service standards and SLAs across the function
* Act as a key partner to stakeholders across the business
About You
You will bring:
* Proven experience leading HR operations or shared services teams
* Strong knowledge of payroll, HR systems and HR administration
* Experience using data and insights to drive decision making
* A track record of delivering change and improving HR service delivery
* Excellent stakeholder management across senior leaders and wider teams
* Strong communication skills with the ability to influence at all levels
* A proactive, solutions focused mindset with pace and agility
What’s in it for you
* Opportunity to lead and shape a critical HR function
* Exposure to large scale transformation and change programmes
* A collaborative, forward thinking environment
* Strong focus on continuous improvement and innovationCompetitive salary and benefits package
If you are an experienced HR operations leader looking to make a tangible impact in a complex, evolving environment, we would love to hear from you.
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