Territory Account Manager – Processed Food Sector
We’re hiring a Territory Account Manager to support and grow key accounts across the Processed Food sector in the Peterborough area.
You’ll take ownership of a defined territory and a portfolio of nominated accounts, using a Trusted Advisor approach to deliver exceptional service, drive performance and identify opportunities for growth. Because hygiene teams operate around the clock, flexibility is essential — typically 4–5 evening or night visits per month, plus 2–3 overnight stays depending on the geography of your region.
This is a role for someone who thrives on variety, values long‑term customer partnerships and enjoys combining technical understanding with commercial responsibility.
Responsibilities
* Set and deliver SMART goals that drive territory and customer performance.
* Lead problem‑solving and process improvement initiatives across customer sites.
* Achieve agreed sales targets and service levels.
* Build strong, long‑term customer relationships using a Trusted Advisor approach.
* Train customer teams on the safe handling of chemicals.
* Support the creation and maintenance of hygiene schedules when required.
* Conduct audits in line with the Service Level Agreement.
* Maintain a structured territory coverage plan and accurate customer documentation.
* Use company and customer reporting systems to ensure clear, timely information flow.
* Follow all approved policies, procedures and compliance standards.
Qualifications & Experience
* Experience in a similar role within the Processed Food sector (essential).
* Qualification in Food Science, Microbiology, Chemistry or a related field (desirable).
* BRC‑recognised Internal Auditor qualification (desirable).
* Minimum two years’ experience in food manufacturing or processing.
* Strong communication skills with the ability to influence at all levels.
* Self‑motivated, proactive and confident working independently.
* Flexible and resilient, with the ability to adapt to varied hours and customer needs.
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