.fit_to_content{width:%;height:auto}Your role
This position reports into the Business Line Manager; Service for Atlas Copco Tools and Industrial Assembly Solutions and is responsible to drive the day-to-day technical calibration services for a wide variety of customers. The Calibration Laboratory Manager is responsible for delivering high quality calibration services with priority on safeguarding impartiality of all calibration laboratory activities.
1. Management of laboratory activities in association with the service team
2. Plan and manage the calibration laboratory activities and workload in line with customer requirements and other requests.
3. Ensure correct resource in line with calibration workload planning to drive the highest levels of customer service and efficiency of operations.
4. Development and implementation of Management System to meet the requirements of the ISO/IEC standard and Calibration Management Process.
5. Liaise with customers on all technical aspects associated with calibration and associated ISO standards for different Product Lines.
6. Processing and issuing metrological/calibration (UKAS) certificates from calibration reports, made by Service Engineers, to customers
7. To Liaise with any UKAS Representatives, along with the upkeep of all procedures and uncertainties within the company’s management system
8. To liaise with internal customers when required to ensure our customers calibration status is communicated
9. Deliver calibration services and support for our customer base – internal and external.
10. Support a team of Calibration engineers in line with workload requirements, acting as the technical "champion" for the team
11. Support understand and interpret UKAS quality systems and processes.
12. Production of service and calibration paperwork, including UKAS and non-UKAS certificates.
13. Implementation, control management of gauge management system for Service Engineers equipment
To succeed, you will need
The ideal Calibration Laboratory Manager will have strong metrology knowledge, experience in calibration laboratory management, experience of working with UKAS, auditing experience to ISO/IEC and ISO standards and the ability to deliver high quality calibration services.
You will also:
14. Have experience of working to ISO standards & UKAS audits
15. Have experience with Management systems
16. Have a strong work ethic and be diligent in all activities
17. Have excellent interpersonal skills.
18. Work at a high level with Microsoft Office suite (particularly reporting with Excel)
19. Have completed a relevant engineering apprenticeship or engineering qualification
20. Ability to solve complex calibration problems which requires deep technical knowledge
21. Be highly organised, with high level of attention to detail and accuracy
22. Have the capability and desire to support our commercial teams with business growth opportunities.
In return, we offer
23. Culture of trust and accountability
24. Lifelong learning and career growth
25. Innovation powered by people
26. Comprehensive compensation and benefits
27. Health and well-being
Job location
Covering UK and Ireland with the Calibration base at our Midlands service hub in Wolverhampton and with travel to other customer or Atlas Copco locations as required.
Contact information
Talent Acquisition Team: April Harbour