The Vaults Group, with twelve locations, is the biggest provider of private safe deposit boxes in the UK and Ireland. We are thrilled to announce that we are currently accepting applications for the position of Branch Supervisor and Bullion Broker at our facility in Southampton.
Direct responsibilities:
* Responsible for overseeing daily operations.
* Manage team workflow, performance, appraisal, and goal setting.
* Identify team training and development opportunities.
* Produce and manage team schedules to deliver optimum service levels at all times.
* Report to management on team performance and ensure adherence to company policies and procedures.
* Maintain strong Health & Safety processes.
* Manage all bullion enquiries.
* Buying, selling and testing all bullion products.
* Auditing all bullion files.
Required skills & experience:
* Experienced supervisor or manager.
* Natural leadership qualities.
* Passionate about customer service.
* Cash management.
* Experienced key holder.
* Strong problem-solving skills.
* Comfortable using Microsoft Office.
Job Types: Full-time, Permanent
Pay: From £28,500.00 per year
Work Location: In person