Overview
We have an exciting opportunity for a Group Account Director role in a London-based Chinese digital agency. The agency seeks a skilled bilingual communicator, fluent in both English and Mandarin, who brings a strong background in managing senior-level client relationships and fostering high-performing teams. The ideal candidate will possess deep expertise in digital marketing and social media across both Western and Chinese platforms, coupled with a strategic mindset capable of identifying growth opportunities and contributing meaningfully to the agency’s expansion.
Job Requirements
* Driven and entrepreneurial professional with a solid background in digital marketing and media, gained through experience at a leading 4A agency
* Bilingual in English and Mandarin, with excellent communication skills across writing and presenting
* Quick to understand complex challenges and adept at delivering proactive, effective solutions
* Specialist in crafting digital strategies for social and media platforms across both Chinese and Western markets
* Well-versed in agency workflows, with a strategic approach to resource planning and team bandwidth optimization—balancing fairness with efficiency
* Proven leadership in team management, with a focus on mentoring emerging talent and fostering growth within the agency
Job Responsibilities
* Take ownership of managing high-value client relationships to ensure the seamless execution of campaigns and projects.
* Act as the primary point of contact, proactively addressing client needs, aligning deliverables with expectations, and fostering long-term trust.
* Monitor account performance, resolve issues swiftly, and consistently deliver value to maintain high levels of client satisfaction and retention.
* Play a pivotal role in driving agency growth by supporting and leading strategic new business pitches.
* Collaborate with internal teams to craft compelling proposals that showcase the agency’s capabilities and creative vision.
* Represent the agency in external engagements to elevate its profile, build industry connections, and identify opportunities for expansion into new markets or sectors.
About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.
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