We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family and help fulfill this.
Role Overview
The pace is fast, our standards are high, and we’re proud of it! In our busy stores, you will manage multiple tasks, assist numerous customers, and operate tills efficiently. Don’t worry, you’ll have fun and understand why a bit of madness is part of working here!
Key Responsibilities
1. Provide excellent customer service to help customers celebrate their life’s moments.
2. Process sales politely, efficiently, and accurately; upsell products at the till.
3. Price and merchandise stock correctly.
4. Assist with unloading and unpacking deliveries.
5. Participate in stock takes, which may require working outside normal store hours.
Candidate Profile
No retail experience is necessary; we value personality and a passion for customer service above all else!
We support work/life balance, so tell us your availability on the application form—flexibility is appreciated.
The Ideal Candidate
Someone who enjoys being busy, can multitask, and embraces change. Most importantly, you should be customer-focused and bring your best to the team!
Package and About Us
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are on a 5-year strategic journey to become a true omnichannel retailer, investing in our colleagues and creating growth opportunities.
We offer benefits supporting your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, including education tools and salary advances
* Seasonal incentives
* Opportunities for retail apprenticeships
* Access to training and development
* Discounts at various UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career goals, click 'Apply Now'. We recommend applying early as we reserve the right to close the vacancy once sufficient applications are received.
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