Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
We are currently recruiting for a Night Auditor at the Delta Hotels by Marriott Waltham Abbey.
What's in it for you: in addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
Free Meals on Duty: Enjoy complimentary meals while at work
Uniform Provided: A professional uniform is supplied for all associates
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
Pension Scheme: Participation in The People's Pension
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues
Career Development: Opportunities for career growth and internal transfers within Marriott's global network
Training and Development: Access to training programs to enhance your skills and advance your career
Responsibilities: Here's what your journey with us entails:
Run end of day reports to close the days business results
Complete regular walkrounds to ensure the building is secure
Process guest check-ins, assigning rooms and activating room keys
Answer, respond to and process all guest calls, messages, questions or concerns
Process check-outs and resolving any disputed charges
Safety And Company Policies
Follow all company and safety and security policies and procedures
Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Communicate with others using clear and professional language
Develop and maintain positive working relationships with others
Support the team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties
This is a full time position, working 40 hours per 5 day working week and will include weekends and bank holidays. The night shift hours are 10.30pm to 7am.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott