About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com Project Role :Operations Engineer Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Management Level :9 Work Experience :6-8 years Work location :Gurugram Must Have Skills : Good To Have Skills : Job Requirements : Key Responsibilities : delivery of system tools SCCM, Intune, Active Directory to support the transition to Windows 10, Office365 and BYOD,COD Application Packaging, testing and deployment in support of the transition to Windows 10 and Office 365 Patch Management and Windows 10/0365 Servicing Troubleshoot any problems regarding software and hardware computer support Ensure all the desktop computer systems are working properly Personalize new applications regarding client issue, MAC packaging, Creating MSI, App-V, MSIX and Appx packages Technical Experience : years of experience in managing the M365 suite and expert skill in MS Teams Prepare high quality technical deliverables such as High-Level, Low Level Design, technical proposal, Bill of materials etc Familiarity with the underlying service architecture of MS Teams including performance optimization, reporting, Call Quality Dashboards CQD,etc Deployment of Hybrid environment and cloud Enterprise solution with Direct Routing Planning,designing and deploying Sonus/Audio codes, SBC, SIP trunk Professional Attributes : Must have excellent technical troubleshooting and Powershell scripting skills Must have excellent knowledge on Active directory, Azure AD Connect and security control Professional Attributes : Good communication skills required for interacting with Customer. Ability to take ownership and responsibility of the delivery targets. Drive initiatives and encourage the team to work together toward a compelling vision Educational Qualification : Bachelor's Degree in Computer Science, Software Engineering or related discipline 15 years of full time education