On-site it technician

💻 On-site IT Triage Technician | London | £25,000 - £28,500


We’re currently looking for an On-site IT Triage Technician to join a busy and fast-paced IT support environment in London.


This is a hands-on, customer-facing role suited to someone with strong first-line support experience who enjoys troubleshooting, working under pressure and delivering excellent service to end users.


Key responsibilities:


• Providing first-line support for IT applications and hardware

• Logging, diagnosing and resolving incidents and service requests

• Installing, configuring and maintaining devices and software

• User administration and mobile device management via Microsoft InTune

• Supporting desk moves and office set-ups

• Delivering support via phone, Teams, email and face-to-face


What we’re looking for:

✔ Experience in 1st line / IT support

✔ Knowledge of Microsoft 365, Windows, Active Directory, Exchange & SCCM

✔ Strong communication and customer service skills

✔ Organised, proactive and detail-focused approach

✔ Ability to manage multiple tasks in a high-pressure environment


📍 London – 5 days onsite


🕒 35 hours per week (shift-based)


💰 £25,000 - £28,500


If you’re interested or know someone suitable, feel free to get in touch.