đź’» On-site IT Triage Technician | London | ÂŁ25,000 - ÂŁ28,500
We’re currently looking for an On-site IT Triage Technician to join a busy and fast-paced IT support environment in London.
This is a hands-on, customer-facing role suited to someone with strong first-line support experience who enjoys troubleshooting, working under pressure and delivering excellent service to end users.
Key responsibilities:
• Providing first-line support for IT applications and hardware
• Logging, diagnosing and resolving incidents and service requests
• Installing, configuring and maintaining devices and software
• User administration and mobile device management via Microsoft InTune
• Supporting desk moves and office set-ups
• Delivering support via phone, Teams, email and face-to-face
What we’re looking for:
âś” Experience in 1st line / IT support
âś” Knowledge of Microsoft 365, Windows, Active Directory, Exchange & SCCM
âś” Strong communication and customer service skills
âś” Organised, proactive and detail-focused approach
âś” Ability to manage multiple tasks in a high-pressure environment
📍 London – 5 days onsite
đź•’ 35 hours per week (shift-based)
đź’° ÂŁ25,000 - ÂŁ28,500
If you’re interested or know someone suitable, feel free to get in touch.