Mission
We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Values & Culture
At A&M, our values aren’t just words – they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts – because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: London, Hybrid (minimum 4 days a week in the office).
Salary & Benefits: £29,500 annually. See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.
The Office Assistant & PA Mission
To create a seamless, inspiring and welcoming office environment that enables our team to thrive, while providing proactive and high‑impact support to our CEO and People Experience teams. This role is the heartbeat of the Support Office, bringing organisation, warmth and thoughtful coordination to everything we do, and ensuring we truly host from the heart as we grow. This is the perfect first step into our Support Office and People Experience team, offering hands‑on exposure across the business and a unique insight into how it all works behind the scenes.
How You’ll Drive Success
* Create an inspiring and welcoming office environment where teams and visitors feel genuinely hosted from the heart.
* Ensure the smooth day‑to‑day running of the workspace, anticipating needs before they arise and solving problems quickly and calmly.
* Provide proactive, detail‑driven PA support to our CEO & Founder, enabling them to focus on strategic priorities.
* Manage complex calendars, travel and logistics with precision and foresight.
* Support the People Experience team with accurate, timely administration across the employee lifecycle.
* Coordinate internal moments that build community, from team events to celebrations.
* Be a guardian of our office standards, ensuring our space reflects our brand and values as we scale.
What You’ll Need To Thrive
* A natural love of organisation, you thrive on a full to‑do list and the satisfaction of ticking it off.
* A proactive, self‑driven mindset, you don’t wait to be asked, you anticipate what’s needed and take action.
* Strong problem‑solving instincts – when challenges arise, you stay calm, think practically and find solutions.
* The ability to juggle multiple priorities without losing momentum or clarity.
* Exceptional attention to detail – you spot the small things others might miss.
* A highly efficient working style, with strong time management and follow‑through.
* Confidence partnering with our Leadership Team, offering thoughtful, organised support with professionalism and discretion.
* A positive, can‑do attitude and pride in creating a seamless experience for others.
The Interview Process And Candidate Experience
* Life Story & Values – a 30‑minute video call with our Talent Team to get to know each other better, asking questions inspired by our three core values.
* Experience Interview – a slightly longer video call to meet your manager and discuss your skill‑set and experience for the role.
* Final Interview – 1‑hour in‑person task interview to complete and present.
Feedback
We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Equal Opportunity Employer
At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.
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