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Bank medical secretary

Leeds
Spire Healthcare
Medical secretary
Posted: 20 August
Offer description

Bank Medical Secretary | Competitive Hourly Rate | Flexible Working | Methley Park – LS26

Spire Methley Park have an exciting opportunity for an experienced Medical Secretary to join our administrative team. This will suit a candidate who is looking for a flexible role for that work/life balance.

As Medical Secretary your main tasks are to provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.

Spire Methley Park Hospital situated in Methley in South Leeds, has recently completed a 7.6 million refurbishment, which included a new theatre equipped with cutting-edge technology enabling us to carry out complex surgery across a variety of clinical specialties. At Spire Methley Park Hospital caring for our patients is at the heart of what we do. We provide expert medical care in our modern, well-equipped hospital for all of our patients.

Duties and responsibilities;

1. To provide an efficient secretarial service to all Consultants.
2. To type all Consultants’ clinic notes and letters to General Practitioners and external agencies.
3. To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
4. To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
5. To communicate effectively with GP surgeries, other healthcare professionals Occupational Health Nurses, physiotherapists etc.
6. To provide copy clinic letters when needed.
7. To open Consultants mail and distribute.
8. To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
9. To assist in the training of new and trainee Medical Secretaries.
10. To undergo all mandatory training required. fire, health and safety etc.
11. To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
12. To contribute to the development of departmental procedures.
13. To familiarise with company policies and procedures.
14. To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
15. To assist with any other reasonable duties required as per the Senior Medical Secretary.

Who we're looking for

16. Audio typing is essential however experience of working in a healthcare environment is desirable but not essential
17. Good standard of education.
18. Excellent communication skills.
19. Professional telephone manner.
20. A good knowledge of medical, anatomical and physiological terminology.
21. Knowledge of IT systems.
22. RSA level II or equivalent is desirable but not essential

Benefits

23. Bank colleagues are paid weekly
24. Access to Spire Healthcare pension
25. Access to Blue Light Card discounts
26. Smartspending discounts (in addition to Blue Light discounts) via ‘Spire for You’
27. Wellbeing Centre access via ‘Spire for You'
28. Free uniform
29. Free DBS
30. Full induction, including mandatory training updates
31. Opportunities for further training and progression into permanent posts
32. Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
33. We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
34. The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024.
35. MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget.
36. To find out more, Bank Workers should visit


Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

37. Driving clinical excellence
38. Doing the right thing
39. Caring is our passion
40. Keeping it simple
41. Delivering on our promises
42. Succeeding and celebrating together
43. Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people

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