IT Support (1st Line) Bristol £23,000 to £25,000 On the Job Training Career Progression Company Pension Paid Overtime Are you an IT Support or similar, from an computer science background looking to take the next step in your career with a growing software and hardware provider looking to expand their expert IT team, offering on the job training, company pension, holiday service package, paid overtime, clear routes for career progression and more great company benefits? Do you want to join a well-established local IT business, specialising in software and hardware solutions across the UK and globally, going from strength to strength with their high staff retention rate, offering on the job training, career development opportunities and more company benefits? On offer is a fantastic opportunity to join an ambitious and growing software and hardware management solutions company, supplying to businesses globally as they look improve and increase staff year upon year. With over 10 years of experience, this company is leading the way in management software and hardware, placing their value in their employees, offering great company benefits and clear routes for career progression. In this role you would be responsible for being the first line of contact for customers and clients over the phone, providing technical sales, solving problems and allocating tickets to higher engineers. The ideal IT Support would have come from a similar background, with a passion for computer science looking to progress and develop their IT career. The Role : Providing software and hardware advice and troubleshooting to clients Logging and allocating tickets Providing customer care and support The Person : Experience in IT support or software/hardware Good customer service and communication skills Passion for IT or computer science Keywords : IT Support, Graduate, Computer Science, 1st Line, Applications, Bristol, Somerset, Trainee, Software, Hardware, Troubleshooting Reference : 21941 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.