About the role
Our Partnerships community is looking for a Partnerships Manager to join the team, covering the South of England, including Southampton, Bournemouth, Portsmouth, among others, as part of the region. In this role, you’ll be a trusted business partner and the face of Autotrader across the region, supporting our independent customers and identifying new business opportunities. You'll take accountability for understanding your customers' objectives and advising on how to achieve them in both the short and long term, working closely with stakeholders across your customers' business and Autotrader. You'll take a consultative approach, using Autotrader data and insights to influence decision‑making, drive digital performance, and deliver meaningful commercial outcomes. You’ll educate customers on the right digital products to support growth and efficiency, using strong presentation skills and storytelling with data to simplify complex insight and guide clear recommendations. This will involve collaborating face‑to‑face with different stakeholders within your customers’ businesses. Your focus will be on customer engagement through regular site visits. You’ll build and maintain strong customer relationships through this consistent engagement. Lastly, you’ll collaborate regularly with stakeholders across Autotrader to find the right solutions for your customers, as well as with other Partnerships Managers within your region and our Partnerships community. This is a remote‑based role with regular travel (minimum 3 days per week) across the South region, and occasionally further afield, to support our retailer partners on‑site. Ahead of this, there will be monthly collaboration time at our Autotrader offices, which will include overnight stays.
What we're looking for
* Proven experience in B2B account management, consultative business partner or Customer Success type role or similar
* Track record of achieving commercial KPIs, including driving revenue growth, product adoption, and retention.
* Strong commercial acumen – able to spot growth opportunities and mitigate risk through effective questioning and listening
* Confidence communicating with a range of customers and influencing decisions, developing long‑term partnerships, and acting as a trusted consultant to truly understand your customers’ needs and challenges.
* Experience turning data and insight into actionable recommendations
* Confidence in contributing to continuous improvement by sharing best practices and customer feedback internally
* Organised, proactive, and comfortable managing multiple priorities
* Passion for customer success and digital transformation
* Strong collaborator, working closely with the wider team to share insights and drive better outcomes for our customers
* Adaptable with the ability to pivot in a fast‑paced environment
Benefits
We’re offering a basic salary of £40,000 – £50,000, plus a car allowance* and an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares.
You’ll have 28 days’ holiday per year, plus bank holidays and half‑day closures on Christmas and New Year’s Eve.
We’ll enroll you in our pension scheme – standard contributions 7% and employee contributions 5%. We also provide comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share‑save options, and more.
Support for wellbeing is a priority – we provide 24/7 online GP and dentist access, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and more.
Our hybrid model, Connected Working, combines the best of both worlds – office and home working. You’ll spend a minimum of 3 days a week in the office with your team, focused on collaboration and connection. Additionally, we have remote‑first periods at set times during summer and winter. During these periods, you can work remotely anywhere in the UK and from certain locations abroad.
*Car allowance available, subject to eligibility and company T&Cs.
Equal Opportunity Employment
We are committed to making Auto Trader a diverse and inclusive environment for everyone. For us to be successful, we want to attract and build a group of people where everyone is unique in their own way.
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