Overview
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
Are you wanting to work in a fun, fast paced environment this Christmas? Commencing in October, we are looking for dedicated individuals, with a passion for luxury to join us as temporary Seasonal Sales Consultants in our Bridgend store until the end of December 2025. With multiple part-time opportunities available, we are looking for some brand champions, with customer service experience who can help make this Christmas special for our customers. Whether you\'ve worked in retail before, or this is your first job, we are open to all levels of experience and are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI\'s and have flexibility in your working arrangements to be able to suit business requirements.
Responsibilities
* Provide excellent customer service and detailed product knowledge to customers.
* Use a personalized selling approach and manage the customer journey from start to finish, including delivering sensorial experiences through signature services (e.g., fragrance consultations or hand and arm massages).
* Assist the team with general store tasks, including stock management, cleaning and replenishment.
* Support the store in a fast-paced Christmas period in a temporary role at the Bridgend store.
* Demonstrate excellent communication, confidence, and a positive, can-do attitude.
* Work well in a team and be flexible to meet business requirements and store KPI targets.
Requirements / Qualifications
* Experience in customer service and/or retail is desirable; all levels are welcome to apply.
* Excellent communication skills and a positive, proactive attitude.
* Ability to work well in a team and adapt to a fast-paced environment.
* High level of personal grooming and a passion for luxury; ability to champion brand values.
* Flexibility in working arrangements to suit business requirements and achieve store/personal KPIs.
Benefits
* An hourly rate of £12.60
* A 50% staff discount to use on all Molton Brown products
* The ability to accrue up to 4.4 weeks holiday and a day off for your birthday
* A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Access to discounts/cashbacks from high street retailers
* Wellbeing Support
* Company Pension Scheme
* Learning and development opportunities within our business and across our brands
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