Overview
Service Coordinator, up to £27k a year DOE, Monday to Friday, no weekend working, private health care, 25 days holiday plus bank holidays, permanent position, additional technical training offered.
Location: Bradford
We are looking for a motivated individual to join a global manufacturing team in supporting the Service Department across a wide range of activities. This position involves coordinating spare parts and product support for both national and international customers, while also providing service support through our established engineer network.
Responsibilities
* Dealing with incoming calls for support on company products
* Liaising with customers and engineers to arrange for work to be carried out
* Raising parts orders on SAP – for delivery to engineers/customers
* Managing and monitoring parts returned for repairs, exchanging units, and invoicing the customers
* Use of Microsoft software packages
* Communicate updates to our customers to ensure they are always informed of job status
* Professionally build customer relationships through a solution-oriented approach
* Identify and quote accurate parts and services to customers
* Support all activities within the Aftermarket department as required
What’s in it for you
* Permanent position
* 25 days holiday + bank holiday (optional purchase days)
* Medical cover
* Pension contribution
* Private medical healthcare
* Employee assistance programme
* Flexible working rota for an early finish on a Friday
* Salary between £25-£27k DOE
How to apply
If the Service Coordinator role is of interest to you or you have any questions, please contact Maisie at E3 Recruitment.
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