```html Shift Manager Job Description - Bridgwater Shift Manager Location: Bridgwater Salary: £12.50 per Hour Contract Type: Full-time, Permanent About the Role We are seeking a dedicated and enthusiastic Shift Manager to join our team in Bridgwater. This pivotal role within our Catering & Hospitality division is essential to the ongoing success of our DPSW operations. As a Shift Manager, you will be at the heart of our service delivery, ensuring smooth day-to-day running of the shift while upholding the highest standards of quality and customer satisfaction. Key Responsibilities Lead and motivate the team during your shift to deliver excellent customer service. Manage staff rotas, ensuring appropriate cover and compliance with labour regulations. Oversee food preparation and presentation, maintaining hygiene and safety standards. Monitor stock levels and assist with inventory management to minimise waste. Handle customer enquiries and resolve any issues promptly and professionally. Ensure compliance with health and safety regulations and company policies. Support training and development of team members to enhance performance and skills. Report shift performance and any incidents to senior management. Required Qualifications & Experience Previous experience in a supervisory or management role within the Catering & Hospitality sector. Strong leadership skills with the ability to motivate and develop a team. Excellent communication and interpersonal skills. Good organisational and time management abilities. Knowledge of food safety, hygiene standards, and health & safety legislation. Ability to work under pressure and adapt to a fast-paced environment. Flexibility to work varied shifts including evenings, weekends, and public holidays. Benefits Competitive hourly rate of £12.50. Permanent, full-time contract offering job security. Opportunities for career progression within a growing company. Comprehensive training and ongoing professional development. Supportive and friendly working environment. Employee discounts and other hospitality-related perks. Statutory holiday entitlement and pension scheme participation. How to Apply If you are passionate about delivering outstanding service and leading a dynamic team, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role to our recruitment team via our careers page or through job boards like Indeed and Total Jobs. ```