Account Executive – Existing Business (Commercial Insurance)
Location: Colchester, Hybrid (initially fully onsite; 3 days in-office after 6 months)
Employment Type: Full-Time | Permanent
Sector: Commercial Insurance – Not-for-Profit & Care Sector
An established, purpose-led insurance brokerage is seeking a proactive and client-focused Account Executive to join its Existing Business team. With over five decades of experience, the organisation specialises in supporting socially impactful sectors such as charities, care providers, and faith-based organisations. This is an opportunity to develop professionally while contributing to work that benefits communities nationwide.
The Role
You will manage a portfolio of 30–40 commercial insurance clients per month, focusing on renewals, mid-term adjustments, compliance, and client retention. You’ll work closely with internal teams to ensure excellent service, competitive cover, and high retention performance.
Key Responsibilities
Manage an assigned portfolio of commercial clients
Deliver client services including renewals, re-broking, MTAs, and claims queries
Ensure a retention rate of 90%+ and support income growth
Uphold internal compliance procedures and FCA regulations
Collaborate with New Business teams when needed
Maintain professional and ethical client relationships
Engage in ongoing training (Cert CII support provided)
Person Profile
2–3 years of experience in commercial insurance, ideally with broking or renewal experience
Working knowledge of FCA compliance and insurance regulations
Strong communication, organisation, and client-handling skills
Attention to detail and a customer-first approach
A goal-oriented mindset and commitment to professional development
Why Apply?
Join a values-driven team with a strong sense of purpose
Full training and Cert CII qualification support provided
Competitive salary with performance bonuses
Hybrid working model post-probation
Make a professional and social impact through your work
Apply now if you’re ready to take ownership of a commercial portfolio and grow within a collaborative, ethical organisation that values both results and purpose.
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