A leading technology provider in Ilkley seeks a proactive First Line Support Engineer for their busy support team. The role involves diagnosing and troubleshooting technical issues, managing ticket escalations, and ensuring an excellent customer experience. Ideal candidates will possess strong communication and analytical skills. The position supports hybrid working with necessary office attendance three days a week, promoting a balanced work-life environment. The company offers a comprehensive benefits package including competitive salary, holiday, and training opportunities.
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