Join Our Team as a Modern Workplace Engineer!
Salary: £30,000 - £33,000 per annum
Location: Hybrid working from our Swindon head office
At Smiths News, we take pride in being the UK’s largest newspaper and magazine wholesaler. Every day, we serve over 22,400 customers from 33 distribution centres across the country. Behind our nightly operations is a dedicated team that ensures everything runs smoothly. We’re excited about the future and are looking for passionate individuals to join us on this journey!
About the Role
We are on the lookout for an experienced Modern Workplace Engineer to join our Desktop Support team. This is a fantastic opportunity for someone with hands-on experience in cloud and end-user computing to contribute to our modern workplace initiatives.
Key Responsibilities
* Technical Escalation: Serve as the primary contact for resolving high-level technical issues related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
* Project Involvement: Engage in IT projects focused on modern workplace enhancements, migrations, and new technology rollouts.
* Continuous Improvement: Stay updated on the latest Microsoft technologies and best practices, continuously enhancing processes and team capabilities.
* Documentation: Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures.
* System Monitoring: Ensure compliance and optimal operation of end-user computing.
* Collaboration: Work alongside senior engineers to troubleshoot and resolve Azure/365 incidents and projects.
* Onshore Presence: Be a key member for office-based users.
About You
* Understanding of networking concepts and protocols (e.g., TCP/IP, DNS, HTTP/S).
* Experience with modern device management (Intune) and cloud services (Azure).
* Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.
* Strong written and oral communication skills.
Preferred Skills
* Experience in PowerShell scripting for automation.
* Familiarity with security best practices and compliance frameworks (e.g., GDPR).
* Experience in hybrid environments (on-prem and cloud).
What We Offer
We believe in taking care of our team! Here’s what you can expect:
* Free onsite parking and a competitive salary.
* Company-funded Health Cash Plan for everyday healthcare costs like dental and optical.
* 5% matched pension scheme.
* 25 days of holiday plus a holiday buy scheme.
* Access to 24/7 E-Learning modules and training opportunities.
* Sharesave Scheme, Cycle to Work schemes, and a Health Cash Plan.
* Colleague Assistance Programme & Colleague Referral Scheme.
Please note: You must have the right to work in the UK to be considered for this position.
A career with us is filled with people, pride, and passion. We rely on each other to get the job done and deliver on our promises. Are you ready to be part of our team? Apply now!