Overview
We are seeking to recruit a well organised, dedicated individual to join us as a Primary and Secondary Care Interface Facilitator based in Colchester.
Within this role you will lead and manage liaison activities between primary and secondary care providers, ensuring seamless, integrated service delivery. You will work to improve communication, streamline referral pathways, promote and facilitate effective use of both primary and secondary care healthcare resources and promote patient-centred care across the healthcare system.
This role will be primarily based at our Colchester Hospital site, and will include travelling to other ESNEFT sites and GP practices when required.
Act as the key liaison between primary care providers (GP practices, community teams) and secondary care (hospitals, specialist services).
Build and maintain effective partnerships with clinicians, service managers, and external stakeholders.
Lead service improvement initiatives, audits, and evaluations to ensure best practices are shared across care sectors.
Analyse referral data, patient outcomes, and other metrics to evaluate service efficiency.
Attend local interface meetings, integrated care board (ICB) sessions, and multidisciplinary team (MDT) discussions.
Develop and implement strategies to support integrated care pathways.
About ESNEFT
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Benefits
* Generous pension scheme
* Unsocial hours payments (where applicable)
* 27 days annual leave on commencement (pro rata)
* Access to NHS discounts
* Staff Health and Wellbeing programme
Responsibilities
* Act as the key liaison between primary care providers and secondary care services.
* Develop and maintain effective partnerships with clinicians, service managers, and external stakeholders.
* Lead service improvement initiatives, audits, and evaluations.
* Analyse referral data, patient outcomes, and other metrics to evaluate service efficiency.
* Attend interface meetings, ICB sessions, and MDT discussions.
* Develop and implement strategies to support integrated care pathways.
Qualifications
* Excellent communication skills are essential to facilitate and maintain effective relationships between primary and secondary care providers.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
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