Job Description
Duties
* Prepare and present menu items showing variety and flair, within the cost margins specified by the hotel.
* Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
* Order necessary foods according to proposed business demands. Consult with Executive Chef for guidance and authorisation of order.
* Liaise with Restaurant employees regarding the availability of menu items, additions to the menu and any relevant changes.
* Work with and co-ordinate the work of apprentices in the preparation and production of food as required.
* Prepare and ensures availability of mis en place as required.
* Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef.
* Assist and liaise with chef on duty as required.
Hygiene / Personal safety / Environment
* Ensures that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
* Respects the instructions and safety guidelines for the equipment used
* Applies the hotel's security regulations (in case of fire etc)
* Respects the hotel's commitments to the "Environmental Charter" (saving energy, recycling, sorting waste etc)
Customer Relations
* Provide efficient, friendly and professional service to all guests.
* Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
* Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise.
* Work together with trust so that colleagues and management meet the goals of the department/Hotel.
* Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
* Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
* Implement the Accor values and Accor customer vision to ‘Offer the Best Service to Our Customers’.
NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.
Additional Information
WHAT IS IN FOR YOU
* Employee benefit card offering discounted rates at Accor worldwide
* £5 for any name mention
* £200 for the Heartist of the month (Employee of the month)
* Free and delicious meal breaks on duty
* Complimentary stays in UK and North Ireland
* Friends & Family discounts
* 50% food discounts in our restaurants
* Pension Scheme
* Health Insurance
* Eye Test Vouchers
* Cycle to work Scheme
* Staff Uniforms Provided
* Learning programs through our Academies
* Wonderful and fun colleagues
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Candidates must have the right to work in the UK