Join to apply for the Sales Ambassador (4 days) - Marc Jacobs - Bicester role at Marc Jacobs
Objective of the role
As a Sales Ambassador in our Bicester Village store, you will be an ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.
Responsibilities
* Brand Ambassador: Excite and install passion and pride for the brand; embody the brand image for customers and the store team and have a strong understanding of the brand DNA; lead by example and demonstrate brand-appropriate behaviour, adhering to dress codes and appearance guidelines
* General Store VM / Client Management: Reflect the visual merchandising guidelines promoting the brand image; enhance customer service standards in store to ensure the best client journey
* Sales / Business Monitoring: Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand; build and maintain relationships; introduce additional complementary products; drive sales and achieve targets; process sales confidently and professionally; gather CRM details to enlarge the client book; stay up to date with fashion trends and product knowledge; ensure all company policies and procedures are followed; support stock control and management
Profile / Qualifications
* A minimum of 2 years’ experience in sales in a luxury, high fashion environment
* Experience in selling RTW / LG
* Passion for fashion and sales
* A commitment to achieving and exceeding targets while focusing on the client’s needs and experience
* Excellent personal presentation – a Marc Jacobs Brand Ambassador
* Understanding of Retail KPIs
* Fluent English is essential; additional languages are an advantage
Employment details
* Employment type: Part-time
* Seniority level: Entry level
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