Please apply via
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This role follows a rotating schedule covering weekdays and weekends, Shifts will include weekday evenings and weekend daytime or evening hours.
Please note that in line with our Safeguarding Policy, you must be age 21 as you will work across all of our sessions.
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Opening in early 2026, Base71 Youth Zone is an ambitious new £10 million facility designed to transform the lives of young people in Barnsley. Open seven days a week, it will offer a wide range of high-quality, inspiring activities in a safe, welcoming, and purpose-built environment.
Base71 is part of the national OnSide network, which empowers young people across the UK through world-class youth work and inclusive opportunities.
The Opportunity
Do you have a friendly, professional manner and love working with people? We're looking for a Reception & Membership Assistant to be the welcoming face of Base71 Youth Zone, opening in 2026.
In this vital front-of-house role, you'll be the first point of contact for young people, families, and visitors. You'll ensure reception runs smoothly, manage memberships, handle enquiries, and support the team in creating a safe and welcoming environment for all.
What you'll do:
* Welcome members, visitors, and guests, ensuring everyone feels at home.
* Process new memberships, bookings, and session payments.
* Handle calls, emails, and general enquiries professionally.
* Oversee the reception area, ensuring it runs smoothly and efficiently.
* Support the safeguarding of young people by following procedures and reporting concerns.
* Assist with administration, cash handling, and reception duties.
What you'll bring:
* Experience in a busy reception or customer-facing role.
* Confidence handling cash and using tills or databases.
* Great communication skills and the ability to stay calm under pressure.
* A friendly, approachable personality with a "can-do" attitude.
* Willingness to work regular evenings, weekends, and support team cover when needed.
* GCSE (or equivalent) in English and Maths.
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Work Location: In person