Overview
Welcome to Brand Vaughan, we're known for leading the way in Brighton and Hove. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.
We are offering an exciting opportunity to join our dynamic team as a Trainee Property Relationship Manager. This is a full-time, permanent position with our Brand Vaughan team based in Brighton Marina. This role has an attractive OTE of £25,500-£26,500, plus a range of other benefits and perks.
Please note this role requires a driving licence as you\'ll be visiting properties, meeting tenants and investigating and reporting on maintenance issues.
Role and responsibilities
* Overseeing the management of properties, administrative tasks, compliance matters, and inquiries.
* Take the lead during student season in managing your portfolio to a high standard
* Cultivating and nurturing robust connections with both landlords and tenants.
* Efficiently coordinating property upkeep, repairs, and contractor services.
* Guaranteeing strict adherence to safety regulations and staying abreast of industry developments.
* Strategically devising property enhancements to enhance value and profitability.
* Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset.
* Visit properties as required to complete tasks set by management with an exceptional standard of professionalism and a commitment to delivering outstanding customer service.
* Optimise tenant registration processes and take a proactive stance in overseeing viewing appointments.
* Oversee and manage deposit negotiations and processes, ensuring they are conducted in strict accordance with company policies and procedures, maintaining professional standards at all times.
Candidate suitability / Qualifications
* Previous experience in property management is advantageous but not mandatory.
* Demonstrate a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team.
* Display the ability to efficiently organise and prioritise tasks and responsibilities.
* Exhibit problem-solving capabilities, meticulous attention to detail, reliability, punctuality, and maintain excellent telephone etiquette.
* Possess computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks.
Benefits
* Discounts at over 900 retailers through our smart spending app and access to wellbeing resources.
* Employee Assistance Programme offers free counselling support sessions.
* Annual leave purchase scheme (buy up to 5 extra days).
* Smart Tech Scheme for gadgets and appliances.
* Cycle2Work Scheme to reduce carbon footprint.
* Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
* Competitive base pay plus incentivised commission and performance bonuses for most roles.
* Length-of-service celebrations.
* Pension provision for retirement planning.
* Support for professional qualifications to fund your development.
* Company socials and team events.
At Brand Vaughan we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
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