Job Description
We are seeking an organised, proactive senior manager to lead service delivery and programmes that make a meaningful national health impact.
Senior Services and Programme Manager
Salary: £40,000–£46,000 per annum, depending on experience
Location: Hybrid (UK‑based)
Hours: 37.5 hours per week FTE (will also consider reduced or consolidated hours)
Contract: Permanent
Closing date: 6th May 2026
About the role
This is a senior, high‑impact role responsible for overseeing the day‑to‑day delivery and ongoing development of services, projects and programmes within a national health‑focused organisation. Reporting to a senior leader, you will lead complex programmes from planning through to delivery, ensuring they are completed on time, within budget and to a high standard.
You will provide specialist technical and operational expertise, supported by a high level of organisational and sector knowledge. The role involves wide‑ranging engagement with internal and external stakeholders and requires confidence, initiative and autonomy in decision‑making.
Key responsibilities include:
* Delivering and managing multiple programmes and workstreams
* Providing day‑to‑day operational oversight of services and service delivery functions
* Line management responsibilities, including coaching and training others
* Managing and monitoring budgets and contributing to financial planning
* Supporting business cases, funding bids and feasibility work
* Building and sustaining strong stakeholder relationships across relevant sectors
* Producing reports, KPIs and impact data for internal and external audiences
* Deputising for senior leadership as required
This role has broad organisational impact and requires a balance of strategic oversight and hands‑on operational delivery.
About you
You will be an experienced senior manager with strong programme or service delivery experience, ideally within healthcare, public service or the charity sector, or within a related environment such as the NHS, pharma or medical devices. You may hold specialist qualifications (for example PRINCE2) or equivalent experience, and you will bring a high level of technical and organisational expertise.
You will demonstrate:
* Proven experience managing projects, services or programmes
* Confidence managing budgets and operational resources
* Strong people management, coaching or mentoring skills
* Excellent communication and stakeholder engagement capabilities
* High levels of initiative, autonomy and organisational ability
* A collaborative, values‑led and impact‑driven approach
* An understanding of the importance and impact of patient organisations and the patient voice is essential for this position.
About the organisation
This organisation is a national charity working to improve health outcomes through awareness, education, advocacy and service delivery. It is driven by strong values and offers a supportive, flexible and mission‑focused working environment where your work will contribute to meaningful national impact.
Other roles you may have experience of could include:
Programme Manager, Service Delivery Manager, Senior Project Manager, Operations Manager, Health Programmes Manager, Strategic Services Manager, Programme Lead.