Overview
Crowne Plaza Stratford Upon Avon
Are you a Night Owl? Do you have experience of working at a management level in a branded hotel operation (ideally within a Front Office team)?
As Night Manager you will lead the team as the Manager on Duty, making decisions and solving problems. Your role will include running night audit, health and safety checks and dealing with guest requests. Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager. We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. Shift patterns and contracted hours can be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
Responsibilities
* Lead the team as the Manager on Duty during night shifts
* Run night audit and conduct health and safety checks
* Proactively respond to guest requests and resolve issues
* Provide detailed handovers to the incoming shift and Duty Manager
Benefits
* Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast
* Discounted stays for friends and family
* 50% discount when dining in our restaurants and bars
* Free meals while on duty
* Access to high-street discounts on a range of shops and experiences
* Up to 40% savings on a wide range of bikes with the Cycle To Work Scheme
* Generous refer-a-friend bonuses, starting at £250
Additional health and wellbeing
* A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats
* Employee Assistance Programme (free confidential advice, 24/7, for you and your family)
* Healthcare Cash Plan options
Professional development
* Fully funded apprenticeship programmes
* Internal development programmes to support growth within your role
* Monthly and annual team member service awards
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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