Better places, thriving communities.
Reports to: Cleaning and Environmental Manager and Cleaning Lead.
Location: Gunwharf Quays
Department: Cleaning and Environmental
Working hours: 6am to 6pm (4 days on 4 days off) = average 42 hours per week
Pay Rate: £14.84
Position Overview
1. We are seeking an experienced Cleaning and Environmental Supervisor to oversee and coordinate the cleaning team to ensure all areas are maintained to the highest standards of cleanliness, hygiene, and safety. They will manage daily operations, allocate tasks, monitor performance, and ensure compliance with health and safety regulations. Your main aim will be to supervise and manage a team of cleaning staff, undertake daily inspections of the centre and ensure all staff are working productively and safely. Shift-based work, including early mornings, evenings, or weekends as required.
2. Shift-based work, including early mornings, evenings, or weekends as required.
Responsibilities
3. Maintain regular contact with the Client and Guests as required
4. Deal with any issues efficiently and in a professional manner, referring to Site/Line Manager where appropriate.
5. Supervise and support cleaning staff, ensuring tasks are completed efficiently and to standard.
6. Organize work schedules, assign duties, and manage staff attendance.
7. Provide training and guidance to new and existing team members.
8. Ensure that cleaning is delivered to the expected and agreed standards
9. Provide technical training as and when required for all cleaning staff and liaise with Manager for additional training
10. Monitor and review cleaning staff performance
11. Advise Line Manager of any potential disciplinary issues as and when issues arise
12. Take ownership of Health & Safety for yourself and others at work
13. Ensure compliance with company policies and health & safety regulations.
14. Maintain records of cleaning activities and safety checks.
15. Maintain up to date training records
16. Monitor and manage cleaning supplies and equipment.
17. Act as the main point of contact between cleaning staff and Management.
18. Handle staff queries and escalate issues when necessary.
19. Report hazards or maintenance issues immediately.
20. Ensure that all cleaning tasks are carried out in accordance with the specification
21. Ensure cleaning staff understand and work to task schedules
22. Ensure the effective use of equipment and materials
23. Report all machinery faults
24. Ensure that cleaning operatives are working the correct hours and taking correct breaks
25. Distribute uniforms, monitor standard of cleanliness and repair
26. Ensure that machinery, equipment and cleaning cupboard are kept in a clean and tidy state
27. Work bank holidays if they are on contracted days of work
Skills
28. Have Previous experience in a cleaning or supervisory role.
29. Strong leadership and organizational skills.
30. Knowledge of cleaning techniques, chemicals, and equipment.
31. Understanding of health & safety standards.
32. Good communication and problem-solving abilities.
33. Be reliable and hardworking with a professional attitude
34. Be able to work to a schedule on their own initiative
35. Have good communication skills
36. Driven to complete tasks above expectations
37. Attention to detail and dedication to achieving excellence
38. Able to manage team to complete task at the highest standard
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .