Job Title: Bodyshop Service Advisor Location: Newton Abbot, TQ12 Salary: Between £27,000-£28,500 (depending on experience) small bonus opportunities Role is full time and permanent – Monday to Friday – 40 hours a week Our client is a well established Accident Repair Business with a number of Bodyshops across the UK. Due to continued growth our client is looking for a proactive and customer-focused Service Advisor to join our friendly Bodyshop team in Newton Abbot. Key Responsibilities: * External and internal call handling * Coordinate and manage drivers’ workflow to ensure smooth operations * Book and arrange vehicle collections and deliveries * Provide timely updates to customers, insurance companies, hire companies, and other stakeholders * Liaise closely with the Workshop Manager and internal departments to align work schedules with customer expectations * Utilise the bodyshop management systems to book and track repair progress * Oversee the upkeep, service, and MOT scheduling of courtesy vehicles * Organise customer appointments, including estimates and image submissions * Process payments for repair costs and insurance excess using various payment methods What our client is Looking For: * Service Advisor experience within the Automotive sector * Strong organisational skills and attention to detail * Excellent communication and interpersonal abilities * Confidence in managing multiple tasks in a busy environment * A genuine passion for delivering excellent customer service Benefits: * Company events * Company pension scheme * Free on-site parking * Small bonus opportunities Ideal candidates will have a service advisor background within the Automotive sector and have a full and valid driving licence. To apply for this role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment