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Connections support co-ordinator

Rotherham
Pertemps It
Posted: 13 August
Offer description

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Connections Support Co-ordinator, Rotherham

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Client:


Location:

Rotherham, United Kingdom


Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6736e87eb831


Job Views:

8


Posted:

12.08.2025


Expiry Date:

26.09.2025

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Job Description:

Pertemps have a new opportunity available!

We are actively looking for a Connections Support Co-ordinator out of the Rotherham area...

Position: We're looking for an organised and customer-focused individual to join our team as a Connections Support Co-ordinator.
In this role, you'll provide vital admin and coordination support to help manage new electricity connections, alterations, and disconnections. You'll be the link between customers and internal teams, helping to ensure enquiries and projects run smoothly from start to finish.


Job Details

* Working Week: Monday - Friday
* Working Hours: 8:30 - 16:30
* Annual Salary: £25,000 - £28,000
* Duration: 6 Month Contract


Key Responsibilities

* Screening connection applications received from customers for required information and permits or easements.
* Releasing schemes to Connection Technicians with the necessary details for contact and work confirmation.
* Producing estimates of works for low voltage connections in compliance with standards and internal rules.
* Desktop working on customer requests related to disconnections, diversions, unmetered supplies, and street lighting.
* Ensuring estimates are accurately derived from the internal price book.
* Supporting colleagues within the connections teams.
* Managing personal workload to ensure regulatory compliance.
* Supporting Connection Technicians to provide excellent customer service.


Key Competencies

* Supporting Connection Technicians
* Customer Service
* Planning
* Decision Making
* Time Management
* Communication Skills
* Teamwork


Qualifications and Attributes

Essential Experience:

* Customer Service experience
* Proven time management skills

Desirable Experience:

* Knowledge of the distribution network
* Electrical or utilities background

If you have previous experience in the above field, please apply now with your up-to-date CV.

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