Receptionist Newport Isle of Wight £12.21 per hour Temp-ongoing Pertemps Isle of Wight are currently recruiting for a Receptionist to join our Client Based in Newport. Responsibilities for this receptionist role: - Meeting and greeting clients, patients, families and other visitors - Ensuring waiting area remains a calm, welcoming and a clean and tidy environment - Coordinating repeat prescription requests, ensuring doctors complete these in a timely so clients have adequate supplies of medication - Managing prescriptions across all ADHD medication management services including logging and ensuring there is an audit trail for each prescription - Processing prescriptions and ensuring adequate communication with clients in regards to the progress of their request. - Ensuring printed prescriptions are scanned, uploaded to EMIS, and posted to the client/pharmacy in a timely manner. - Raising invoices for prescriptions as required. - Monitoring the number of prescription requests received and liaising with the team lead to ensure adequate availability of writing slots. - Escalating enquiries from patients in relation to medication including concerns and reports of side-effects. - Liaising with ADHD clinic coordinator in relation to available supply of FP10s, medical equipment supply, service and calibration. - Keeping EMIS up to date with pharmacy, GP and medication details. - Dealing with patient enquiries in relation to their prescription request. - Carrying out audits in relation to the ADHD service and prescription administration. - Ad hoc administrative tasks as required by the service. Requirements for the receptionist role: - Must have a basic DBS check - Experience of working within a customer focused administration role - Excellent interpersonal & judgement skills. - Experience of working to KPI targets and tight deadlines whilst balancing competing priorities within a busy environment - Ability to work under pressure - Committed to providing the best quality - Outstanding communication skills - Able to establish and maintain productive professional relationships with colleagues