An established and growing air and ocean freight forwarding business is seeking a commercially driven Commercial & Internal Sales Coordinator to strengthen its UK sales function and support international growth.
This role is ideal for someone with freight forwarding experience who understands market rates, thrives on follow-up activity, and can convert opportunities into secured business.
Key Responsibilities
Pricing & Quotation Management
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Liaise with UK customers and overseas agents to provide competitive pricing solutions.
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Prepare and issue accurate air and ocean freight quotations.
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Proactively follow up on quotes to maximise conversion rates.
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Obtain up-to-date market rates from shipping lines, airlines, and overseas partners.
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Update internal systems with current market pricing.
Sales & Business Development
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Proactively source new leads via phone and email.
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Follow up on leads passed from Business Development Managers.
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Convert enquiries into active trading accounts.
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Identify upselling and cross-selling opportunities within existing accounts.
Account Management
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Develop and nurture long-term client relationships.
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Act as a key commercial contact for both UK and international stakeholders.
Operational & Internal Coordination
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Liaise with internal operational teams to ensure seamless cargo movements
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Source supplier costs for the operations team when required.
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Provide internal commercial support once business is secured.
CRM & Reporting
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Maintain accurate records of all sales activity within the CRM system.
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Manage pipeline visibility and reporting.
The Ideal Candidate
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Proven experience within air and ocean freight forwarding and a strong understanding of shipping line and airline rate structures.
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Commercially minded with a proactive sales approach.
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Confident communicator with UK customers and overseas agents.
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Experience using CRM systems and freight software.
What’s on Offer
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Opportunity to join a growing freight business with international reach.
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A commercially focused role with real earning and progression potential.
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Long-term career development within freight forwarding.
If you have freight forwarding experience and are looking to move into a commercially focused internal sales role with progression, this could be an excellent next step