Job Description
Please note that this role will be office based Monday to Friday, standard office hours. There is no requirement to work evenings or weekends although overtime may be available during busy periods.
Our client is a global leader in the lottery industry, providing retail and digital solutions to lottery customers worldwide. They are looking for additional members to join their Customer Service / Account Management team, ideally someone who wants a career rather than 'just a job'
Our client will consider people who have been in previous customer service jobs, sales, account managers, retail etc.
Position Summary
By building relationships with retailers, the customer service team provide regular updates to retailers, advising on new products and promotions, as well as arranging any returns that may be required. Through the provided training, you will understand how the product is sold by the retailers and how to help those retailers maximise their income as a lottery outlet.
Day to day responsibilities
1. Contact retailers within assigned call list, developing strong working relationships with retailers
2. Provide information about new and existing games and promotions in order to maximise sales.
3. Ensure that all orders are input correctly on internal systems so that they can be despatched c...