THE OPPORTUNITY: Macildowie are currently recruiting for an Administrator working for an exciting growing business based in Thurmaston. The candidate will be pioneering a new role within the business tasked with various administrative tasks relating to customer onboarding, customer data and customer service. ROLE RESPONSIBILITIES: Working within the Administration, Underwriting & Claims Department and CII framework of ethics, assisting the team in day-to-day underwriting administration and handling of claims within the agreed SLA's: First line telephone support.Assistance in the Assessments of claims.Coordinating posting process.Understand and apply the company reserving philosophy, as well as policy conditions and exclusions and applying them to claims.Assisting in the handling of claims in line with authority limit and escalate claims when necessary, identifying maximum settlement figures and claims quantum.Processing client and broker policy declarations, adjustments and cancellations.Generating claims and client data reports.Be able to respond quickly to insured client requirements and acquire feedback from insured clients, brokers/intermediaries.Dealing with queries as and when they arise.Provide support and to other members of the department.Assist the claims team with general admin tasks when required.SKILLS/QUALIFICATIONS REQUIRED: The successful candidate is likely to have demonstrable experience in this field...