Job Description
Solution Architect Location: Durrington, Worthing (Hybrid working arrangements, on site presence will be required)Rate: £800 per day (Inside IR35)Contract Length: Initial 6 months (expected to extend to 12 months)
We are recruiting an experienced Solution Architect on behalf of our leading utilities client to lead the design and delivery of enterprise-scale Case Management solutions across critical operational areas. This role will play a key part in modernising and automating complex business processes, ensuring systems are scalable, efficient, and aligned with wider organisational architecture.
Key Responsibilities
Architecture & Solution Design
* Design end-to-end architectures for case-driven processes, including intake, triage, investigation, resolution, and reporting.
* Translate business requirements into conceptual, logical, and physical solution designs.
* Define data models, workflow structures, and orchestration patterns to ensure scalability and maintainability.
* Ensure solutions align with enterprise architecture standards, security frameworks, and regulatory obligations.
Case Management Platform Expertise
* Lead configuration and extension of enterprise case management platforms, including:
o Case data structures and relationships
o Workflow automation, rules engines, and decision logic
o Forms, portals, dashboards, and user experience components
o Integration capabilities (APIs, event frameworks, connectors)
* Provide technical leadership to delivery teams, ensuring best practice and governance adherence.
Stakeholder Engagement & Delivery Leadership
* Facilitate workshops to define case types, workflow variations, SLAs, and reporting needs.
* Collaborate with business and technical stakeholders to validate designs and ensure operational alignment.
* Produce architectural artefacts including solution blueprints, integration maps, sequence diagrams, and data flow diagrams.
* Support delivery planning, estimation, and risk management activities.
Governance, Quality & Continuous Improvement
* Establish architectural guardrails and governance models.
* Conduct design assurance reviews to ensure solutions are secure, robust, and performance-optimised.
* Drive continuous improvement through automation, platform enhancements, and process optimisation.
* Promote reuse of architectural patterns and components across implementations.
Required Skills & Experience
Technical Skills
* Strong experience designing and delivering solutions using enterprise case management or workflow automation platforms.
* Deep knowledge of:
o Case lifecycle management and workflow orchestration
o Rules-based decisioning and dynamic routing
o Data modelling and auditability
o Integration patterns (REST, SOAP, event-driven messaging, identity integration)
* Azure background and familiarity with cloud security best practices.
* Strong design and governance experience (not purely delivery-focused).
Professional Skills
* Ability to translate complex business problems into scalable technical architectures.
* Excellent stakeholder management and communication skills.
* Experience working in Agile or hybrid delivery environments.
* Proven leadership guiding technical teams and architectural decision-making.
Preferred
* Certifications in enterprise architecture frameworks (e.g. TOGAF, SAFe Architect).
* Experience in public sector, utilities, financial services, or healthcare environments.
* Exposure to operational transformation, service design, or process optimisation initiatives.
* Candidates with varied technology experience (not cloud-migration-only focussed).
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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