Locations Darlington, Hartlepool, Middlesbrough, Redcar & Cleveland, Stockton-on-Tees
Job Description
About the role
Do you want to be at the forefront of one of the world’s most ambitious sustainability initiatives?
Balfour Beatty have created iconic buildings and infrastructure all over the world over the past 115 years redefining excellence and setting the industry benchmark with every project.
As a result, alongside several consortium partners; Balfour Beatty have been selected by bp (British Petroleum) to construct a first-of-a-kind fully integrated gas-fired power station with carbon capture and storage which is a key driving force behind plans to make Teesside the UK’s first decarbonised industrial cluster.
Balfour Beatty is seeking a dynamic Communications Officer to contribute to the NZT Power – NEP Project project based at our site in Redcar and Cleveland.
What you’ll be doing
As a key member of the Balfour Beatty project team, you will be responsible for delivering activities outlined in the project communication plan to provide appropriate and timely information to all stakeholders. The scope of this role includes, but is not limited to, the duties described below:
* Live the Balfour Beatty values and behaviours and support the project leadership team to embed these into the project’s culture
* Support the management of the communications plan, ensuring that all content is written in plain English, delivered in a timely manner through appropriate channels and approved by all relevant parties before publishing
* Ensure accurate stakeholder data and segmentation is available and continually managed in line with GDPR to achieve successful communication delivery and measurement
* Support an ongoing pipeline of content to successfully deliver site content including photographs
* Coordinate and participate in project led community relations events to raise awareness of project impact, milestones and successes – including public exhibitions, community meetings and community liaison working groups
* Support the delivery of agreed site visit programme, identifying opportunities to showcase expertise, raise profiles and build trust with the local community, customers and partners
* Work closely with project managers and BB Helpline/client customer service teams to facilitate resolution of project related enquiries/complaints in a prompt and professional manner
* Work closely with the project operational teams to identify and understand future activities which may need stakeholder engagement, ensuring outputs are managed as part of the project communications delivery plan
* Ensure project site(s) branding, hoarding and information boards comply with Balfour Beatty brand guidelines and NZT Power’s project brand guidelines and are regularly updated as required
* Write internal and external award submissions and case studies to promote our people and project
* Ensure project communication channels, tools and platforms are regularly reviewed and updated with appropriate content – SharePoint site, digital totems, distribution lists, presentation packs etc
* Work closely with our clients and Balfour Beatty Group’s communications teams to talk positively about project successes and key milestones, sharing opportunities for PR and providing content that can be published across external corporate channels
* Work closely with our customer teams to produce high-quality project documentation that showcases our expertise and builds trust with local community stakeholders
* Work with the project leadership team to coordinate employee recognition activities to highlight positive customer accolades, behaviours and achievement of operational milestones
* Work closely with your line manager, wider communications community and client counterparts to share best practice, knowledge and insights that ensure we are delivering the most effective approach to stakeholder engagement across the project
* Co‑ordinate registration with the Considerate Constructors Scheme and production of the logbook
* Coordinate production of photographs and videos to demonstrate project progress and achievement and if possible, have video creation and editing capabilities
Who we’re looking for
Essential:
* Experience in marketing, public relations, communications or a related field.
* Able to demonstrate track record in delivering a positive and professional customer experience.
* Confident engaging with external customers and stakeholders face‑to‑face.
* Able to manage conflict with diplomacy and empathy to ensure a mutual outcome.
* Excellent writing, storytelling, presentation skills and a good eye for detail.
* Able to interpret technical principles and information from a variety of sources and translate into simple and engaging communications.
* Team player who adapts positively to changing stakeholder demands.
* A self‑starter with strong organisation skills who can work independently, manage conflicting deadlines and report on outcomes with clarity.
* A full driving licence and willingness to travel.
* Computer literate and proficient in Microsoft Office365 applications.
Desirable:
* A bachelor’s degree or industry recognised qualification in communications, or a related field.
* Member of CIPR, IOIC, CIM or other recognised industry body.
* Experience of working on construction/civil engineering infrastructure projects.
* Good understanding of the regulatory environment in construction / energy sector
Why work for us
Our people are our biggest asset and we focus on recruiting, training and developing the people who can apply innovation to deliver the infrastructure of the future. We nurture these talents, offer a great benefits package in addition to a competitive base salary and continually invest in developing the skills of our people at every level.
Some of our key benefits are:
* An attractive/negotiated salary;
* 25 days annual leave + bank holidays;
* Pension savings schemes;
* Enhanced maternity/paternity and family friendly policies;
* Access to our Refer and Earn scheme;
* Discretionary annual salary reviews.
About us
Balfour Beatty’s Major Projects business is delivering some of the UK’s most complex and iconic infrastructure projects. Using the latest technology, we’re driving productivity and creating a lasting legacy by delivering sustainable solutions that strengthen communities.
From consultancy and design, to all aspects of construction and maintenance. We have the proven expertise to deliver large-scale projects safely and successfully.
Diversity and inclusion
At Balfour Beatty, we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit disabilityconfident.campaign.gov.uk.
#J-18808-Ljbffr