Winter Service Duty Officer
Location: Perth
Category: Control Room / Network Hub / Operations
Contract: Permanent Position – Rotational Rota:
Winter Months - October to May – 4 on 4 off 12 hours shifts days and nights, Mon-Sun
Summer - May to October 5 days 40 hours per week, Mon – Fri plus standby 1 in 5 weeks during summer.
BEAR Scotland is a leading road maintenance and management service provider in Scotland, maintaining and improving Scottish Trunk Roads including bridges and structures through some of the most scenic, but challenging, parts of the country.
The Northwest Trunk Road Unit spans some 1,422km of trunk road through some of the most scenic parts of the country. It covers a huge area of Scotland, from Thurso and Wick in the very north of the Highlands down to Campbeltown in Argyll and Bute, from Uig on Skye to Perth and Stirling.
We have an exciting opportunity for a Winter Service Duty Officer to join our existing team on a full-time basis. The Severe Weather Manager (SWM) will be supported by 6 Winter Service Duty Officers (WSDO) working on a rotational basis.
Roles and Responsibilities:
The SWM & WSDO's are responsible, on behalf of the operating company, for winter maintenance activities including;
Collection and Management of Weather Data
Maintaining salt stock levels and their storage facilities
Achieving response times for precautionary treatment, patrols and snow clearance
Plant & Communications
The Road Weather Information System (RWIS), weather forecasting service and weather radar system
Training of Staff & Operatives
Preparation and updating of rotas for duty staff, maintaining electronic records and manual records
Providing an annual winter service report
Liaising with Third Parties
Communicating with Transport Scotland during severe weather events
Participation in conference calls with Transport Scotland as required
Implementing Additional Resources when required
Ensuring completion of Daily Action Plans and Uploading to Vaisala Manager
Knowledge, Skills and Experience:
Experience working in a fast-paced, high-pressure environment, ideally within a control room setting (desirable)
Strong ability to work under pressure, prioritise tasks effectively, and manage multiple demands at once.
IHE Winter Decision Maker qualification – desirable, but training can be provided within the first year.
SIA Public Space CCTV licence – desirable, with support available to obtain this within the first year.
Strong IT proficiency
Excellent communication skills, both verbal and written
Why BEAR?
At the heart of our success is our people — talented, innovative, and dedicated individuals who drive everything we do. We're committed to attracting and retaining top talent by offering a supportive and rewarding work environment. In return, we provide:
A competitive salary
Generous holiday entitlement
Pension scheme
Access to a range of employee benefits including annual leave purchase, Cycle to Work scheme, and our Employee Assistance Programme
We believe in empowering our team to grow, thrive, and achieve their full potential. Join a company that inspires you to deliver your best work and supports your journey to evolve and succeed.
We are proud to be an equal opportunities employer, committed to promoting fairness, inclusion, and diversity across all areas of our business.