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At Hedsor House we're looking for a Night Manager to join our team on a freelance basis.
About the job
Hedsor House is a luxury wedding and events venue based in a 100 acre estate near Taplow in Buckinghamshire. From welcoming regal guests in centuries past, to Hollywood film stars in more recent years, the privately run Georgian mansion has enjoyed an illustrious history.
We are now looking for an exceptional new member of staff to join our Night Managers team. The key purpose of the role is to oversee the running of the house after the end our events through until check out the following morning. You’ll be the last ‘face’ of Hedsor for our wedding couples at the end of their special day and the first, they see the morning after.
The role requires an eleven-hour shifts, 11.30pm-10.30am. For this we are offering a competitive rate of £19.20/hour.
About you
As one of the country’s leading wedding and event venues we have incredibly high standards of customer service. We are looking for someone who can join our small, committed team to deliver an exceptional experience for all our wedding couples.
Qualifications
• Educated to degree level or equivalent - desirable
• Maths and English GCSE – essential
• Sales and customer service training - desirable
Experience and knowledge
• Previous experience in an events or hospitality role
An understanding of the wedding industry is desirable. Alternatively, experience in event sales or other luxury services or products will be considered.
Skills and abilities
Genuine passion for customer service and a desire to represent Hedsor
A warm and friendly manner which quickly builds rapport with our couples.
Incredible attention to detail, representing Hedsor in the best way possible at all times.
Experience of working with a wide ranging and diverse group of customers
An ability to remain calm under pressure.
Ability to think on your feet.
The ability to work collaboratively within a team and on your own.
Punctual and with good time management skills
Highly reliable.
Happy to work shifts, previous night shift experience is beneficial.
Seniority level Seniority level Entry level
Employment type Employment type Part-time
Job function Job function Management and Manufacturing
Industries Hospitality
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